Placing a work order request

Please watch this video:

This is the Voyager equivalent to charging an item to a pseudo patron, e.g. when sending items to other library departments for additional processing and problem solving.

1. Do a Physical items>Barcode search to retrieve the item record (Always with item in hand)
2. Click on the ellipsis or More Actions button and select Work Order
3. For Process type, select the appropriate work order. E.g. Preservation And Conservation
4. Leave checked Do not pick from shelf (as you have item in hand)
5. Add a note if appropriate, such as "Need pocket for map”. Adding a note is not required but might be helpful to staff in the work order department.
6. The Managing Department field should be filled in automatically.
7. Click Submit
8. You are now ready to send the item to the Work Order Department. Please enclose the customary slip or note with instructions.