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LibAnswers
Core Ref Team Email Procedures
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Entering Desk Stats
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Responding to Emails
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Springshare LibAnswers Queues
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LibAnswers Showcase, May 2024
LibCal
LibGuides
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LibWizard
PUL Springshare Newsletters
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Springshare Account Management Guidelines
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Springshare Change Log, Updates, and Feature Requests
Springshare Suite
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LibAnswers
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LibAnswers
Jen Hunter
Owned by
Jen Hunter
Last updated:
May 04, 2022
1 min read
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At PUL we use LibAnswers to:
Receive and respond to patron emails
Communicate in real time with patrons through chat
Record our public service desk statistics
Record frequently asked questions and answers
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