Proposed Levels of Availability
- Level A - High availability expectation (Expected to be available during and outside of normal workday hours)
- Level B - Medium availability expectation (Monday through Friday, 8:00AM - 5:00PM EST)
- Level C - Low availability expectation (Low priority to restore in an outage)
- Level A/D - Fluctuating; level changes based on time of year
Proposed Customer Groups
- General public - general patrons anywhere
- Princeton University (all) - anyone with an active Princeton University account (includes DCU and GAP accounts)
- Limited within Princeton University - a subset of users with active Princeton University accounts
- PUL staff - staff members of PUL
...
- Level 0 - Core infrastructure
- Level 1 - Highest criticality applications for services to be active
- Level 2 - High availability services
- Level 3 - Medium availability services
- Level 4 - Low availability services; lowest criticality for service to be restored in an outage
- Level 1/4 - Fluctuating; level changes based on time of year
Criticality as defined in this document is intended to inform prioritizing the order in which infrastructure/services are brought back up in the event of a major outage of multiple services and pieces of infrastructure.
| Service | Application | Description | Product Owner / Stakeholder | Other Application Contacts | IT Group (DACS, DLS, RDSS, Operations, IT Projects, Alma Tech Team) | Customer Group | Proposed AvailabilityDependencies (internal and external) | Proposed Criticality | Status | |
|---|---|---|---|---|---|---|---|---|---|---|
| Digital Content and Creation | ||||||||||
| Aeon | Requesting service for Special Collections materials | Sara Logue | DACS | Princeton FTE + Registered Outside Researchers | A2 | |||||
| ArchivesSpace | Management system for Special Collections finding aids (hosted by Lyrasis) | Will Clements | DACS | Princeton Staff | A2 | |||||
| DPUL | Digital collections and exhibit platform | Kim Leaman | DLS | General public | ||||||
| OA Waiver Form | Open Access waivers database, integrated with OAR ingestion workflow | Hannah Hadley | RDSS | Princeton University (all) | B2 | |||||
| Figgy | Digital repository for digitized materials, including books, maps, ephemera, digital audio, and coins. | Kim Leaman | DLS | General public | ||||||
| Lib-static | Static HTML pages (example: legacy RBSC Exhibition Sites transitioned from Drupal) | Kevin Reiss | IT Projects | Public Web Resources | B | 3 | ||||
| Video Reserves Player | Delivery mechanism to authenticate users and deliver all curated video reserves materials in the catalog | Liza Scherff-Nesarikar, Nick Reynolds | DACS | Princeton University (all) | A | 2 | ||||
| Digital Repository Cloud IIIF Image Server | AWS Lambda that serves Figgy's tiled images. | Trey Pendragon | DLS | General Public | ||||||
| Digital Repository Cloud Geoservices | AWS Lambdas that serve Figgy's geospatial resources for vector and raster data. | Trey pendragon | DLS | General Public | ||||||
| ThesisCentral (Vireo) | Senior thesis submission and approval tool | Lynn Durgin | RDSS | Princeton University (all) | A/D | 1/4 | ||||
| Discovery and Research Tools | ||||||||||
| A - Z Database | Libguides Databases Modules (Hosted) | DACS/OPS | General PublicA | 2 | ||||||
| ArcGIS | Hosted GIS data entry and visualization app | Wangyal Shawa | OPS | Princeton University (all) | ||||||
| Bibdata / marc_liberation | APIs and forms for accessing Alma data, locations, dumps of updated records, etc. | Alexis Antracoli and Jennifer Baxmeyer | DACS | General Public | A1 | |||||
| DataSpace | DSpace instance for senior theses, dissertations, and PDFs deposited by selectors (Google Cloud) | Wind Cowles, Meghan Testerman, Lynn Durgin, Patty Gaspari-Bridges | RDSS | General public | B2 | In the process of migrating content to more suitable systems | ||||
| Digital Cicognara Library (Cicognara.org) | Art history digital library with content contributed by Princeton, the Vatican, and several other partners | Holly Hatheway | IT Projects | General public | Migrating to static site in fall 2024 | |||||
| DPUL | Digital collections and exhibit platform | Kim Leaman | DLS | General Public | ||||||
| DSS Catalog | Catalog of free and licensed data sources | Bobray Bordelon | DACS | General public | A | 2 | ||||
| DSS Data Server | Database for DSS Catalog | Bobray Bordelon | OPS | General public | A2 | |||||
| East Asian Library Web Apps | Collection of PHP scripts and webforms for EAL staff, and boutique websites | Tom Ventimiglia | Kevin Reiss | General public | B2 | Still in sunset mode. | ||||
| EZproxy | Proxy server for providing authenticated access to licensed resources | Joe Marciniak | DACS | Princeton University (all) | A2 | Ansible playbook needs work/possible move to hosting FY2025. | ||||
| Finding Aids / PULFA / PULFAlight | Main discovery portal for Special Collections finding aids | Faith Charlton and Christa Cleeton | DLS | General public | ||||||
| Illiad - Article Express | Requesting tool for books, articles, and microforms | Nick Reynolds, Liza Scherff-Nesarikar | DACS/OPS | Princeton University (all) | A2 | Moving to hosting at OCLC this winter. | ||||
| Latin American Ephemera (LAE) | Digital library showcase for Latin American Ephemera | Fernando Acosta-Rodriguez | DLS | General Public | ||||||
| LibAnswers | Springshare product, Q&A queue (cloud hosted) | Jen Hunter / Vickie Karasic | OPS | General public | A2 | |||||
| LibGuides | Springshare product for subject and course guides (cloud hosted) | Jen Hunter / Vickie Karasic | OPS | General public | A2 | |||||
| Library Catalog / Orangelight | Main discovery interface for physical and electronic resources | Alexis Antracoli and Jennifer Baxmeyer | DACS | General Public | A2 | |||||
| Library Website | Main library website for PUL (Drupal) | Library Communications | OPS/AUX | General Public | A2 | Hosted by OIT WDS. | ||||
| LOCKSS | Passive node in the LOCKSS distributed digital preservation network | Annie Gee / David Hollander (US Docs) / Annalise Berdini  | OPS | PUL Staff | ||||||
| MUDD Library Databases | Now managed as the static tables applications. Data hosted on Google Docs. | Lynn Durgin | DACS | General Public | B | 2 | ||||
| OAR (Open Access Repository) | DSpace instance containing Princeton faculty publications (Google Cloud) | Hannah Hadley | Jen Grayburn | RDSS | General public | A | 2 | |||
| Open Publishing | Manifold instance for RDOS supporting publication of open monographs and journals | Hannah Hadley | Jen Grayburn | RDSS | General public | A | 2 | Hosted by SoftServ (vendor) | ||
| ORCID@Princeton | Leverages ORCID services and ORCID iDs for researchers in the Princeton community | Neggin Keshavarzian | Meghan Testerman | RDSS | Princeton University (all)B | 2 | ||||
| PUL Supplementary Catalog (Imagecat) | Images of catalog cards that were not fully migrated to the ILS | Steve Ferguson | DLS | Princeton Staff | IP-restricted to campus | |||||
| Maps Portal / PULMap | Discovery and access portal for digitized maps and GIS data | Jennifer Grayburn | DLS | General Public | ||||||
| Princeton and Slavery Website | Former CDH project (PHP CMS for narrative and image-based content), hosted and maintained by PUL | CDH, Marnie Sandweiss (emeritus) | DACS | General Public | B | 2 | Major version upgrade this Fall. | |||
| Princeton Research Data Service Website | Informational Website for PRDS | Meghan Testerman | DACS | General Public | B2 | Moving to OIT hosting by end of 2024. | ||||
| Princeton Data Commons - Describe | Description and ingestion tool for Princeton research data content | Meghan Testerman | RDSS | Princeton University (all)B | 2 | |||||
| Princeton Data Commons - Discovery | Discovery interface for research data content submitted in PDC Describe | Meghan Testerman | RDSS | General public | A1 | |||||
| ReCap Website | Drupal brochureware website for ReCap Service | Ian Bogus | DACS | General Public | B | 4 | Moving OIT hosting soon. | |||
| Stackmap Book Locator App | Holdings location app integrated with Orangelight (cloud hosted) | Angie | DACS | General Public | B4 | |||||
| Static Web Content | Legacy web content hosted by PUL for Special Collections | Christa Cleeton, Emma Sarconi | DACS | General Public | B4 | |||||
| Subscription Databases | Subscription services for database content. Access is managed through SSO or IP authorization | Joe Marciniak | DACS | Limited within Princeton University | A2 | |||||
| Summon | a.k.a. Articles+ — vendor-hosted fulltext search service | Research | DACS | General Public | A2 | Hosted | ||||
| TigerData | Data storage and management services for research data (collaboration with Research Computing and OIT) | Matt Chandler | Wind Cowles | RDSS | Limited within Princeton UniversityB | 2 | In development; availability and criticality levels will raise once in production | |||
| Veridian - Blue Mountain | Online periodicals | Cliff Wulfman | OPS | General public | B4 | |||||
| Veridian - Historical Periodicals | Online periodicals | Cliff Wulfman | OPS | General public | B4 | |||||
| Veridian - Papers of Princeton | Online periodicals | Cliff Wulfman | OPS | General public | B4 | |||||
| Veridian - The Prince | Online periodicals | Cliff Wulfman | OPS | General public | B | 4 | ||||
| Library Administration and Operations | ||||||||||
| Access Office Database | Database for managing physical access to PUL buildings, on a PUL file share | April Miller | OPS | PUL Staff | C | 4 | Deprecation path? | |||
| Aeon | Requesting service for Special Collections materials | Sara Logue | OPS | General Public | A2 | Hosted | ||||
| Alma | Library services platform used by majority of Library staff to track acquisition, cataloging, and circulation of materials, and manage electronic resources. (hosted by Ex Libris) | Cathy Weng | Alma Tech Team | PUL Staff | A | 1 | Hosted | |||
| ReShare: Search Interface | Public interface for our Borrow Direct Service. Hosted by Indexdata. | Liza Scherff-Nesarikar, Nick Reynolds | DACS | Limited within Princeton University | A2 | Vendor Hosted | ||||
| ReShare: Staff Interface | New web-based hosted staff interface by Indexdata. | Liza Scherff-Nesarikar, Nick Reynolds | DACS | PUL Staff | A2 | Vendor Hosted | ||||
| File Shares | File share servers outside of Isilon (consider migrating to OIT or cloud storage) | OPS | PUL staff | |||||||
| Friends of the Princeton Library Drupal Website | Informational website for the friends | Stephanie Oster/Jennifer Mozet | N/A | General Public | B2 | Hosted by WDS | ||||
| OCLC Connexion | Desktop application for copy cataloging | Jennifer Baxmeyer | OPS | PUL staff | ||||||
| OCLC WorldShare | OCLC website used to download record sets for collections analysis | Kevin Connell | OCLC | PUL staff | ||||||
| OnBase | Document management system used for invoices, OIT-managed | Dina Conte | Alma Tech Team | PUL Staff | B | 2 | ||||
| ReCAP/LAS (aka GFA) | LAS (shelving inventory software) for ReCAP | Ian Bogus, Michael Gibbons, and Jamie Smith | OPS | PUL Staff | A2 | |||||
| ReCAP/SCSB | ReCAP middleware | Ian Bogus, Michael Gibbons, and Jamie Smith | DACS, OPS | PUL Staff | A2 | Vendor hosted | ||||
| Repec Econ Working Papers Database | Economic bibliography data Rails application, collating Open Access materials | Bobray Bordelon | DACS | PUL Staff | B4 | |||||
| Symplectic Elements | Researcher information management system (vendor-hosted), harvesting data for the OAR | Hannah Hadley | RDSS | Limited within Princeton University | B3 | Hosted by Digital Science (vendor) | ||||
| Travel and Absence Approvals Application | Staff tool for requesting and approving leave | Dina Conte | Jon Stroop/Nish Contractor | DACS | PUL Staff | B4 | ||||
| Patron and Staff Systems Support | ||||||||||
| ARES/Course Reserves | Course reserves system (cloud hosted) | Nick Reynolds, Liza Scherff-Nesarikar | DACS/OPS | PUL Staff | B2 | |||||
| Illiad | Staff tool for managing interlibrary loan requests (cloud hosted) | Nick Reynolds Liza Scherff-Nesarikar | OPS | PUL Staff | B2 | |||||
| LibCal | Springshare product, for Seats reservations, booking meeting rooms and student study spaces, registering for PUL staff-organized trainings (cloud hosted) | Jen Hunter / Vickie Karasic | DACS/OPS | General Public | A2 | |||||
| Locker Registration Database | Custom application for creating/managing locker reservations | April Miller/Lewis LIbrary | DACS | Limited within Princeton University | C | 4 | ||||
| Microfilm Scanning/Reading | Devices for microfilm scanning and reading | Colleen Burlingham | OPS | General public | C | 4 | ||||
| Patron Printing | Uses Papercut or Tigerprint software provided by OIT | Carol Houghton | OPS / OIT | Princeton University (all) | C | 4 | ||||
| Patron Scanning | ScannX machines for patron use | Tracy Hall | OPS | General public | C4 | |||||
| RBSC Reading Room machines | Allows patrons to view restricted collections via laptops in the Firestone Reading Room | Brianna Cregle | OPS | General public | C | 4 | ||||
| AbID | Allows staff to generate IDs synchronized with Alma for cataloging and shelving some special collections materials. | Michael Siravo | DLS | PUL Staff | ||||||
| Tigris | Records Management Software (Hosted) | Anne-Marie Phiipps | OPS? | Princeton University StaffB | 4 | |||||
| Backend and Server Administration | ||||||||||
| Ansible Platform | OPS | Limited within Princeton UniversityA | 1 | |||||||
| CheckMK | Monitoring system for Library run infrastructure and services | OPS | Limited within Princeton UniversityA | 1 | ||||||
| Isilon Storage OneFS | Operating Systems and administration for Isilon storage | Stephanie Ayers | OPS | Limited within Princeton University | A | 0 | ||||
| Load Balancing (NGiNX) | OPS | Limited within Princeton UniversityA | 0 | |||||||
| MariaDB | OPS | Limited within Princeton UniversityA | 1 | |||||||
| Princeton Service Portal | IT ticketing system | OIT | OIT | Limited within Princeton University | A0 | |||||
| PostgreSQL | OPS | Limited within Princeton UniversityA | 1 | |||||||
| Solr | OPS/DACS/DLS/RDSS | Limited within Princeton UniversityA | 1 | Issues related to Solr functionality specific to applications should be routed to the team responsible for the application as well as OPS | ||||||
| vSphere | Environment and administration for our virtual environment | Stephanie Ayers | OPS | Limited within Princeton University | A0 | |||||
| Windows Server Remote Administration Tools | Bastion host to administer Windows systems | Stephanie Ayers | OIT | Limited within Princeton University | A2 |