Page Comparison

Proposed Levels of Availability 

• Level A - High availability expectation (Expected to be available during and outside of normal workday hours)
• Level B - Medium availability expectation (Monday through Friday, 8:00AM - 5:00PM EST)
• Level C - Low availability expectation (Low priority to restore in an outage)
• Level A/D - Fluctuating; level changes based on time of year

Proposed Customer Groups

• General public - general patrons anywhere
• Princeton University (all) - anyone with an active Princeton University account (includes DCU and GAP accounts)
• Limited within Princeton University - a subset of users with active Princeton University accounts
• PUL staff - staff members of PUL

...

• Level 0 - Core infrastructure
• Level 1 - Highest criticality applications for services to be active
• Level 2 - High availability services
• Level 3 - Medium availability services 
• Level 4 - Low availability services; lowest criticality for service to be restored in an outage
• Level 1/4 - Fluctuating; level changes based on time of year

Criticality as defined in this document is intended to inform prioritizing the order in which infrastructure/services are brought back up in the event of a major outage of multiple services and pieces of infrastructure.

AABAA/DAAAAdvanced search in OrangelightABBAWill be folded into the Library Website by the end of 2022BBBBCCCAA

Service	Application	Description	Product Owner / Stakeholder	Other Application Contacts	IT Group (DACS, DLS, RDSS, Operations, IT Projects, Alma Tech Team)	Customer Group	Proposed AvailabilityDependencies (internal and external)	Proposed Criticality	Status
Digital Content and Creation
	Aeon	Requesting service for Special Collections materials	Sara Logue		DACS	Princeton FTE + Registered Outside Researchers			2
	ArchivesSpace	Management system for Special Collections finding aids (hosted by Lyrasis)	Will Clements		DACS	Princeton Staff			2
	DPUL	Digital collections and exhibit platform	Kim Leaman		DLS	General public
	OA Waiver Form	Open Access waivers database, integrated with OAR ingestion workflow	Hannah Hadley		RDSS	Princeton University (all)			2
	Figgy	Digital repository for digitized materials, including books, maps, ephemera, digital audio, and coins.	Kim Leaman		DLS	General public
	Lib-static	Static HTML pages (example: legacy RBSC Exhibition Sites transitioned from Drupal)	Kevin Reiss		DACS?IT Projects	Public Web Resources	B		3
	Video Reserves Database (Legacy)Administrative inventory application for Player	Delivery mechanism to authenticate users and deliver all curated video reserves materials in the catalog	Barbara McLoughlinLiza Scherff-Nesarikar, Nick Reynolds		DACS	Princeton University (all)		2
	Digital Repository Cloud IIIF Image Server	AWS Lambda that serves Figgy's tiled images.	Trey Pendragon		DLS	General Public
	Digital Repository Cloud Geoservices	AWS Lambdas that serve Figgy's geospatial resources for vector and raster data.	Trey pendragon		DLS	General Public
	ThesisCentral (Vireo)	Senior thesis submission and approval tool	Lynn Durgin		RDSS	Princeton University (all)			1/4
Discovery and Research Tools
	A - Z Database	Libguides Databases Modules (Hosted)			DACS/OPS	General PublicA		2
	ArcGIS	Hosted GIS data entry and visualization app	Wangyal Shawa		OPS	Princeton University (all)
	Bibdata / marc_liberation	APIs and forms for accessing Alma data, locations, dumps of updated records, etc.	Alexis Antracoli and Jennifer Baxmeyer		DACS	General Public			1
	DataSpace	DSpace instance for senior theses, dissertations, and PDFs deposited by selectors (Google Cloud)	Wind Cowles, Meghan Testerman, Lynn Durgin, Patty Gaspari-Bridges		RDSS	General public	B		2	In the process of migrating content to more suitable systems
	Digital Cicognara Library (Cicognara.org)	Art history digital library with content contributed by Princeton, the Vatican, and several other partners	Holly Hatheway		IT Projects	General public			Migrating to static site in fall 2024
	DPUL	Digital collections and exhibit platform	Kim Leaman		DLS	General Public
	DSS Catalog	Catalog of free and licensed data sources	Bobray Bordelon		DACS	General public	A		2
	DSS Data Server	Database for DSS Catalog	Bobray Bordelon		OPS	General public		2
	East Asian Library Web Apps	Collection of PHP scripts and webforms for EAL staff, and boutique websites	Tom Ventimiglia		Kevin Reiss	General public		2	Still in sunset mode.
	EZproxy	Proxy server for providing authenticated access to licensed resources	Joe Marciniak		DACS	Princeton University (all)	A		2	Ansible playbook needs work/possible move to hosting FY2025.
	Finding Aids / PULFA / PULFAlight	Main discovery portal for Special Collections finding aids	Faith Charlton and Christa Cleeton		DLS	General public
	Illiad - Article Express	Requesting tool for books, articles, and microforms	Nick Reynolds, Liza Scherff-Nesarikar		DACS/OPS	Princeton University (all)	A		2	Moving to hosting at OCLC this winter.
	Latin American Ephemera (LAE)	Digital library showcase for Latin American Ephemera	Fernando Acosta-Rodriguez		DLS	General Public
	LibAnswers	Springshare product, Q&A queue (cloud hosted)	Jen Hunter / Vickie Karasic		OPS	General public			2
	LibGuides	Springshare product for subject and course guides (cloud hosted)	Jen Hunter / Vickie Karasic		OPS	General public	A		2
	Library Catalog / Orangelight	Main discovery interface for physical and electronic resources	Alexis Antracoli and Jennifer Baxmeyer		DACS	General Public	A		2
	Library Website	Main library website for PUL (Drupal)	Library Communications		OPS/AUX	General Public	A		2	Hosted by OIT WDS.
	LOCKSS	Passive node in the LOCKSS distributed digital preservation network	Annie Gee / David Hollander (US Docs) / Annalise Berdini		OPS	PUL Staff
	MUDD Library Databases	Now managed as the static tables applications. Data hosted on Google Docs.	Lynn Durgin		DACS	General Public	B		2	Numismatics Database		Alan Stahl	DACS
	OAR (Open Access Repository)	DSpace instance containing Princeton faculty publications (Google Cloud)	Hannah Hadley	Jen Grayburn	RDSS	General public	A		2
	Open Publishing	Manifold instance for RDOS supporting publication of open monographs and journals	Hannah Hadley	Jen Grayburn	RDSS	General public			2	Hosted by SoftServ (vendor)
	ORCID@Princeton	Leverages ORCID services and ORCID iDs for researchers in the Princeton community	Neggin Keshavarzian	Meghan Testerman	RDSS	Princeton University (all)B		2
	PUL Supplementary Catalog (Imagecat)	Images of catalog cards that were not fully migrated to the ILS	Steve Ferguson		DLS	Princeton Staff			IP-restricted to campus
	Maps Portal / PULMap	Discovery and access portal for digitized maps and GIS data	Jennifer Grayburn		DLS	General Public
	Princeton and Slavery Website	Former CDH project (PHP CMS for narrative and image-based content), hosted and maintained by PUL	CDH, Marnie Sandweiss (emeritus)		DACS	General Public			2	Major version upgrade this Fall.
	Princeton Research Data Service Website	Informational Website for PRDS	Meghan Testerman		DACS	General Public		2	Moving to OIT hosting by end of 2024.
	Princeton Data Commons - Describe	Description and ingestion tool for Princeton research data content	Meghan Testerman		RDSS	Princeton University (all)	B		2
	Princeton Data Commons - Discovery	Discovery interface for research data content submitted in PDC Describe	Meghan Testerman		RDSS	General public			1	Special Collections Drupal Site	Special Collections website (https://library.princeton.edu/special-collections	Sara Logue, Mandy Ferrera	DACS
	ReCap Website	Drupal brochureware website for ReCap Service	Ian Bogus		DACS	General Public		4	Moving OIT hosting soon.
	Stackmap Book Locator App	Holdings location app integrated with Orangelight (cloud hosted)	Angie		DACS	General Public		4
	Static Web Content	Legacy web content hosted by PUL for Special Collections	Christa Cleeton, Emma Sarconi		DACS	General Public		4
	Subscription Databases	Subscription services for database content.  Access is managed through SSO or IP authorization	Joe Marciniak		DACS	Limited within Princeton University		2
	Summon	a.k.a. Articles+ — vendor-hosted fulltext search service	Research		DACS	General Public		2	Hosted
	TigerData	Data storage and management services for research data (collaboration with Research Computing and OIT)	Matt Chandler	Wind Cowles	RDSS	Limited within Princeton UniversityB		2	In development; availability and criticality levels will raise once in production
	Veridian - Blue Mountain	Online periodicals	Cliff Wulfman		OPS	General public			4
	Veridian - Historical Periodicals	Online periodicals	Cliff Wulfman		OPS	General public			4
	Veridian - Papers of Princeton	Online periodicals	Cliff Wulfman		OPS	General public			4
	Veridian - The Prince	Online periodicals	Cliff Wulfman		OPS	General public	B		4
Library Administration and Operations
	Access Office Database	Database for managing physical access to PUL buildings, on a PUL file share	April Miller		DACSOPS	PUL Staff		4	Deprecation path?
	Aeon	Requesting service for Special Collections materials	Sara Logue		OPS	General Public		2	Hosted
	Alma	Library services platform used by majority of Library staff to track acquisition, cataloging, and circulation of materials, and manage electronic resources. (hosted by Ex Libris)	Mark Zelesky	Mark ZeleskyCathy Weng		Alma Tech Team	PUL Staff		1	Hosted
	ReShare: Search Interface	Public interface for our Borrow Direct Service. Hosted by Indexdata.	Nick & Liza	DACSLiza Scherff-Nesarikar, Nick Reynolds		DACS	Limited within Princeton University		2	Vendor Hosted
	ReShare: Staff Interface	New web-based hosted staff interface by Indexdata.	Nick & LizaLiza Scherff-Nesarikar, Nick Reynolds		DACS	Course Reserves Application	Access database used by staff to find legacy documents (last confirmed access in 2017)	Nick Reynolds, Liza Scherff-Nesarikar	Deprecated, still running for staff reference but will be retired ASAP PUL Staff		2	Vendor Hosted
	File Shares	File share servers outside of Isilon (consider migrating to OIT or cloud storage)			OPS	PUL staff	Finance Office Database	Access database(s) that connect to Voyager for finance operations	Dina Conte	OPS	Limited within Princeton University	Removed?
	Friends of the Princeton Library Drupal Website	Informational website for the friends	Stephanie Oster/Jennifer MozetDACS		N/A	General Public		2	Hosted by WDS
	OCLC Connexion	Desktop application for copy cataloging	Jennifer Baxmeyer		OPS	PUL staff
	OCLC WorldShare	OCLC website used to download record sets for collections analysis	Kevin Connell		OCLC	PUL staff
	OnBase	Document management system used for invoices, OIT-managed	Dina Conte	Mark Zelesky	Preservation Office Database	SQLServer .NET application, to be deprecated in favor of Collector Systems, managing preservation requests for general collection materials	Ashley Baker	Peter Green		Alma Tech Team	PUL Staff		2
	ReCAP/LAS (aka GFA)	LAS (shelving inventory software) for ReCAP	Ian Bogus, Michael Gibbons, and Jamie Smith		OPS	PUL Staff		2
	ReCAP/SCSB	ReCAP middleware	Ian Bogus, Michael Gibbons, and Jamie Smith		DACS, OPS	PUL Staff		2	Vendor hosted
	Repec Econ Working Papers Database	Economic bibliography data Rails application, collating Open Access materials	Bobray Bordelon		DACS	PUL Staff		4
	Symplectic Elements	Researcher information management system (vendor-hosted), harvesting data for the OAR	Hannah Hadley		RDSS	Limited within Princeton University			3	Hosted by Digital Science (vendor)
	Travel and Absence Approvals Application	Staff tool for requesting and approving leave	Dina Conte	Jon Stroop/Nish Contractor	DACS	PUL Staff		4
Patron and Staff Systems Support
	ARES/Course Reserves	Course reserves system (cloud hosted)	Nick Reynolds, Liza Scherff-Nesarikar		DACS./OPS	PUL Staff		2
	Illiad	Staff tool for managing interlibrary loan requests (cloud hosted)	Nick Reynolds Liza Scherff-Nesarikar		OPS	PUL Staff		2
	LibCal	Springshare product, for Seats reservations, booking meeting rooms and student study spaces, registering for PUL staff-organized trainings (cloud hosted)	Jen Hunter / Vickie Karasic		DACS. /OPS	General Public		2
	Locker Registration Database	Custom application for creating/managing locker reservations	April Miller/Lewis LIbrary		DACS	Limited within Princeton University		4
	Microfilm Scanning/Reading	Devices for microfilm scanning and reading	Colleen Burlingham		OPS	General public	C		4
	Patron Printing	Uses Papercut or Tigerprint software provided by OIT	Carol Houghton		OPS / OIT	Princeton University (all)			4
	Patron Scanning	ScannX machines for patron use	Tracy Hall		OPS	General public			4
	RBSC Reading Room machines	Allows patrons to view restricted collections via laptops in the Firestone Reading Room	Brianna Cregle		OPS	General public			4
	AbID	Allows staff to generate IDs synchronized with Alma for cataloging and shelving some special collections materials.	Michael Siravo		DLS	PUL Staff
	Tigris	Records Management Software (Hosted)	Anne-Marie Phiipps		OPS?	Princeton University Staff		4
Backend and Server Administration
	Ansible Platform				OPS	Limited within Princeton University	A		1
	CheckMK	Monitoring system for Library run infrastructure and services			OPS	Limited within Princeton University	A		1
	Isilon Storage OneFS	Operating Systems and administration for Isilon storage	Stephanie Ayers		OPS	Limited within Princeton University			0
	Load Balancing (NGiNX)				OPS	Limited within Princeton UniversityA		0
	MariaDB				OPS	Limited within Princeton UniversityA		1
	Princeton Service Portal	IT ticketing system	OIT		OIT	Limited within Princeton University	A		0
	PostgreSQL				OPS	Limited within Princeton University	A		1
	Solr				OPS/DACS/DLS/ RDSS	Limited within Princeton University	A		11	Issues related to Solr functionality specific to applications should be routed to the team responsible for the application as well as OPS
	vSphere	Environment and administration for our virtual environment	Stephanie Ayers		OPS	Limited within Princeton University	A		0
	Windows Server Remote Administration Tools	Bastion host to administer Windows systems	Stephanie Ayers		OIT	Limited within Princeton University			2