On May 8, 2024, the Springshare Governance Group hosted a LibAnswers Showcase, where we heard from staff across the library who manage patron communications through LibAnswers.
Zoom recording:
Presentation slides:
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On May 14, we followed up the LibAnswers Showcase with a discussion at the May PSAG meeting where we focused on communications and managing email overload for our patrons and ourselves. Slides from the PSAG Meeting can be found here: