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This is a curriculum of learning materials for strategies and behaviors for leadership, collaboration, and fostering a work culture of belonging, especially in information technology, focused on values and concepts related to diversity, equity, and inclusion (DEI).

Curriculum (Work in Progress)

(We need a content warning for this)



Background

What DEI is and why it matters


ResourceDescriptionKeywords

Diversity and Inclusion Efforts that Really Work (PDF)

This article focuses on potential solutions instead of challenges to DEI efforts in organizations. While there is no one-size-fits-all solution, the article offers five evidence-based suggestions for actionable places to start in planning DEI work.

(May 2020, HBR)

  • diversity
  • inclusion
  • equity
  • evidence-based
  • bias

Fostering a Culture of Inclusion for Employees (Video)




We Are Not a Melting Pot (Video)


(November 2018, ted.com)


How Black Women Describe Navigating Race and Gender in the Workplace (PDF)

The article focuses on a set of 10 interviews with black women in the corporate world and shares their experiences working there. It describes a pattern of low support, code switching, covering, and unfair criticism.

(March 2018, HBR)

  • covering
  • code-switching
  • diversity
  • inclusion


Glossary



General Concepts

Unconscious Bias

ResourceDescriptionKeywords

The Standards We Choose (Video)

This podcast episode describes the concept of casuistry (unsound but perceived as “clever” reasoning to get what you want), especially around hiring and professional promotion.  It gives hypothetical and specific examples of this in practice, wherein people decide who they want (or certain biased standards) first, then backfill the qualifications to justify the decision.

  • bias
  • unconscious bias
  • casuistry
  • hiring

Verna Myers: How to overcome our biases? Walk boldly toward them (Video)

The way to combat harmful biases is not to ignore them or pretend they don’t exist.  Rather, the speaker suggests that we should acknowledge our biases, seek to understand them in ourselves, and lean into behaviors that will combat them.  This specifically includes moving toward and getting to know people against whom we are biased, if we do so authentically and from a genuine place of wanting to be a positive force in others’ lives.

  • antiracism
  • bias
  • unconscious bias
  • behavior
  • relationships
  • diversity
  • inclusion

The Enduring Grip of the Gender Pay Gap (PDF)

The earnings difference between men and women is a well-known and documented fact in the US. This article by the Pew Research Center links data from research studies in order to describe and explain why women earn a lower wage than men in the same categories - focusing on education levels and parenthood - but also considering race, types of occupations, and trends in the labor market. It details historical changes from 1982 through 2022 and shows a slow-down in progress for the last 20 years.

(March 2023, Pew Research Center)

  •  gender pay gap
  • pay inequality
  • salary gaps
  • gender wage gap
  • gender workplace inequality
  • equal pay

STEM faculty who believe ability is fixed have larger racial achievement gaps and inspire less student motivation in their classes (PDF)

This article shares the results and process of a study which found that professors who believed intelligence was a static property in a student resulted in significantly lower grades for minority students than those who believed students could “grow” their intelligence. Many of the professors have tenure and weren’t choosing to give lower grades.

(February 2019, Science)

  • bias
  • teaching practices
  • racism

Systemic Racism

Systemic Sexism

Social and Economic Disparities

Belonging

General

ResourceDescriptionKeywords

Belonging in the Workplace: A New Approach to Diversity and Inclusivity (PDF)

This article argues that belonging, which involves a feeling of security and support where there is a sense of...inclusion and identity...that is fundamental to forming positive, significant, and lasting relationships,"                                                                                                                                   


(Aug. 2019, Forbes)

Needs keywords                            

Work/life balance

ResourceDescriptionKeywords

All of work? All of life? Reconceptualizing work-life balance for the 21st century (PDF)

This article calls for a reconceptualization of work-life balance to take into account broader and more contemporary definitions of “work”
and “life” than traditional caregiving (life) and single-employer, in-person (work) situations. Broadening these categories and doing research
studies to include other aspects of life (e.g. hobbies, education, religion, culture) and work (e.g. gig and zero-contract employees, teleworkers,
self/family-employed) would allow HR administrators and organizations to align research with contemporary social/economic trends, focus on
positive impacts of work-life balance, align with organizational and governmental policies, and overall provide better work-life satisfaction for employees. 

(Aug. 2018, Human Resource Management Journal*)

*Note: Need to be signed in to Wiley Online Library with NetID to access the article online


  • work-life balance
  • situationist approach
  • subjectivist approach
  • flexible work
  • remote work
  • telework
  • gig economy

Remote work and work-life balance: Lessons learned from the covid-19 pandemic and suggestions for HRD practitioner

This article examines how the desirable image of remote work has been challenged by the involuntary nature of working from home during the COVID-19 pandemic. The authors examine literature about remote work prior to the pandemic and review 40 empirical studies examining work-life balance during the pandemic. They use the person-environment fit theory to conclude that a fit between remote workers’ expectations and the remote work environment increases work-life balance and leads to positive professional and personal outcomes, and they recommend strategies that Human Resource professionals can use to support remote work and employee work-life balance.

(Mar. 2022, Human Resource Development International*)

*Note: Need to be signed in to Routledge/Taylor and Francis with NetID to access the article online

  • remote work
  • work-from-home
  • telework
  • work-life balance
  • person-environment fit
  • ethics of care

Back to top

Remote work

ResourceDescriptionKeywords

Flexible work is feminist - and women won’t return to a system that hasn’t served them well to spare the feelings of powerful men (PDF) 

Despite the push for more in-person work (largely by men), women and other underrepresented genders have greatly benefitted from remote work and have made strides toward gender equality in the workplace. For these groups, remote work contributes to less burnout and more career advancement, as well as a greater sense of belonging, psychological safety, and fewer microaggressions. To make remote work stay, companies need to reimagine the “ideal” worker as one who has responsibilities outside of work and invest in policies that promote gender equality and improve the workplace. 

(May 2023, Forbes)


  • remote work
  • flexible work
  • hybrid work
  • career advancement
  • mommy track
  • pink collar

Will Remote Work Undermine Diversity Efforts? (PDF)

Studies have shown that for people of color and women especially, remote work has been beneficial in terms of minimizing microaggressions, code-switching, and tending to family care. However, this article warns that companies need to be intentional about remote and hybrid work culture so that these groups do not get left out of promotion considerations due to “proximity bias” of those in the office. Remote/hybrid work can help companies meet DEI goals by diversifying applicant pools if location is not an issue. Managers can also be more intentional in supervising hybrid teams by getting training in and implementing workflows and norms so that no one gets left out and there is not a “two-tier” system of employees.   


(June 2022, Society for Human Resources Management)

  • remote work
  • hybrid work
  • proximity bias
  • microaggressions
  • intentionality

What is proximity bias? (PDF)

This article talks about proximity bias, a tendency to favor the people we’re physically closer to, and its effects on hybrid work environments post-pandemic. The article explains the psychology behind proximity bias and gives examples in different contexts. Overall, it offers strategies to overcome proximity bias in order to create more equitable workplaces.




(Sept. 2022, Future Forum)
  • proximity bias
  • remote work
  • hybrid work
  • flexibility
  • code switching
  • digital-first systems
  • equity

Identities

ResourceDescriptionKeywords

Need link without comments

Authenticity: Who You Are is Non-Negotiable (Video)

Need description

(April 2020, YouTube.com)

Needs keywords

Kenji Yoshino: Diversity Does Not Mean Having to Choose Between Identity and Inclusion (Video + Transcript)

Yoshino argues that Diversity and Inclusion in organizations often means Diversity OR Inclusion, as people find themselves “covering” or adjusting their true identities to conform to mainstream behaviors in order to be included. A study found that 45% of straight white men reported “covering” some part of their identity at work, which puts them inside rather than outside of the inclusion paradigm. This kind of paradigm shift allows for diversity and inclusion work to move forward in organizations. 

(Big Think)

  • covering
  • passing
  • diversity and inclusion
  • identity

Mental health

Burnout

ResourceDescriptionKeywords

The Librarians are Not OK (PDF)


The author describes "passion jobs" in the context of library professions, and the ways in which these sorts of jobs are at risk for burnout, exploitation of employees, and low morale long-term, and what can be done to address this.

(SubStack)

  • burnout
  • librarianship
  • workplace morale

Emotional Labor and Burnout: A Review of the Literature (PDF)

This article provides a breadth of research and cited articles on what burnout is, what emotional labor is, and the research that’s been done on linking the two.

(NLM)

  • burnout
  • emotional labor

Psychological safety

ResourceDescriptionKeywords

Agile Doesn't Work Without Psychological Safety (PDF)

This article covers suggestions and techniques about how to enable folks to be vulnerable during the agile process.

(HBR)


  • agile
  • vulnerability

Psychological Safety and Learning Behavior in Work Teams (PDF)

This article aims to test the hypothesis that psychological safety in team makes learning easier or more effective, which then improves performance. To test it they surveyed and then watched a variety of teams to see how their psychological safety affecting their learning behavior. They found that learning behavior is a strong predictor of performance, that a team’s history matters in shaping psychological safety, and that psychological safety improves learning behavior.

(SageJournals)

  • psychological safety
  • vulnerability
  • studies

Research: To Excel, Diverse Teams Need Psychological Safety (PDF)

Diversity of perspectives on teams leads to innovation but can also slow down performance. Teams can only reap the benefits of a diversity of perspectives in their work if they operate with psychological safety (the ability to share ideas, make mistakes, raise concerns without fear of being called out or rejected for doing so). Leaders must foster a team environment of psychological safety, and here are some tactics to do so (including methods for creating a learning environment, enabling communication, etc).

(HBR)

  • diversity
  • psychological safety
  • teams
  • communication
  • tactics



Tools & Processes

Tools for a Manager

ResourceDescriptionKeywords

The Manager’s Guide to Inclusive Leadership — Small Habits That Make a Big Impact (PDF)

This article contains an overview of tools and tactics that managers can use to promote inclusion and equity within their teams and throughout an organization, including methods for communication about difficult topics, and addressing microaggresions.

(FirstRound)

  • inclusion
  • equity
  • tactics
  • microaggressions
  • communication

Leading in a Culture of Inclusion for Managers (Video + captions)

This video provides a summary of leadership techniques that foster a culture of inclusion, including self-directed thought exercises and questions that can be used in discussion with others.

(MediaCentral)

  • leading
  • inclusion
  • communication

Tools for the Workplace

ResourceDescriptionKeywords

How to Speak Up as a Group at Work (PDF)

This advice column contains tactics and for ways in which people can bring a shared concern up to those in a position of leadership in their teams and/or organizations.

(Ask a Manager)

  • strategy
  • empathy
  • leadership
  • communication
  • collaboration

3 Types of Meetings — and How to Do Each One Well (PDF)

The article goes over classifying “gatherings” as transactional, relational, or adaptive. It then goes on to describe how each can be executed and when you might want to hold that type of meeting.

(HBR)

  • process
  • meetings
  • organization
  • remote work

Tools for Hiring

Pre-hire

ResourceDescriptionKeywords

Womenintech: Beyond Salary Negotiation Process How To Not Lose Your Head

This talk at Code4Lib 2017 discusses the job seeking process from interview to acceptance with an emphasis on maintaining confidence throughout in order to get what you deserve out of a job offer. Emphasis is on learning how to know what/how to negotiate, what non-monetary benefits to keep in mind, and focusing on self-care as you go through this process.

(Code4Lib.org slides and abstract; Youtube presentation, starts at 2:05:00)

  • interview
  • negotiation
  • salary
  • wage gap
  • self-care

Post-hire/Onboarding

ResourceDescriptionKeywords



Leading by Example

ResourceDescription











Fostering the Culture

Tactics

Aspirational strategies 



Communication

Difficult Conversations

 Click here to view / hide resources . . .
ResourcesDescriptionsKeywords

How Supportive Leaders Approach Emotional Conversations (PDF)




(March 2022, HBR)


When a Colleague is Grieving (PDF)


(July-August 2019 - HBR)


Advocacy to Leadership

ResourceDescriptionKeywords

How to Identify — and Fix — Pay Inequality at Your Company (PDF)

Employee salaries are the largest part of any company’s budget. Pay inequality happens in many places, paying women and people of color less than white men. Companies should perform a Pay Equity Audit (PEA) on a regular basis, then adjust compensation accordingly in order to help alleviate inequalities in pay. The audit involves gathering clean data related to job titles, grades and duties, then analyzing this data with education, experience, and training. This audit will need to happen periodically, to avoid pay discrepancies later with staff turnover. Performing a PEA is “culturally imperative” and is becoming something to do in order to avoid litigation with new state laws.

 (November 2020 - HBR)

  • gender wage gap
  • race wage gap
  • wage differentials
  • equal pay for equal work
  • gender inequality
  • race inequality

Respectful Language

Pronouns

ResourcesDescriptionKeywords

What Are Pronouns and Why They Matter

This page presents the concept of pronouns and why it is important to respect and use them.  It outlines behaviors that are important like not guessing at pronouns, and the harm that is done by ignoring them.






(June 2022 - Pronouns.org)

  • pronouns
  • inclusion
  • ally ship
  • communication

Best Practices for Using Pronouns in the Workplace

Pronouns are an important part of a person’s identity. Using pronouns can help with a feeling of inclusion and belonging for everyone. This resource can help one understand why and how to use pronouns as well as what to do when you misgender someone.

(April 2021 - ADP)

  • pronouns
  • inclusion
  • ally ship
  • communication
  • mental health

Why Pronouns Matter

Pronouns are an important part of a person’s identity. Using pronouns can help with a feeling of inclusion and belonging for everyone. This resource can help one understand why and how to use pronouns as well as what to do when you misgender someone.


(October 2022 - NEA Today)

  • pronouns
  • inclusion
  • ally ship
  • communication
  • mental health

Harmful language

ResourcesDescriptionKeywords

General Principles for Reducing Bias (PDF)

This article provides four principles for reducing bias when talking about people and their personal characteristics.  It is supported by the inclusive language guide also from the American Psychological Association.






(July 2022 - American Psychological Association)

  • inclusive language
  • inclusion
  • harmful language
  • reducing bias
  • implicit prejudice
  • communication

Inclusive Language Guide - Second edition (PDF)

This is the American Psychological Association authored and curated language guide for writing, speaking, and educating.  It contains sections with explanations of terms related to inclusion as well as harmful language and contemporary alternatives to those harmful terms.

*Note this guide is long, but provides useful information on terms to avoid, why they should be avoided, and suggestions for alternative language.



(2023 - American Psychological Association)

  • inclusive language
  • harmful language
  • communication
  • microaggressions
  • tactics
  • glossary

Engagement

Calls to Action

ResourceDescriptionKeywords

Systemic Racism in Higher Education

This letter to Science is a call for faculty and staff of higher education to meaningfully engage in activities focused on ending systemic racism in higher ed. It provides a number of cited references to show the inequality faced by black, indigenous, and people of color. Further, it calls specifically for those members of higher education who are not BIPOC to do the work, as they hold the power.





(Sept 2020 - Science)

  • call to action
  • systemic racism

Topics to Discuss (These should go under General Concepts?)

ResourcesDescriptionKeywords

The Difference Between Workplace Equity and Equality, and Why it Matters

The conversations around diversity, equity, and inclusion (DEI) have increased. We talk often about diversity and inclusion - what about equity? What is equity and how does it differ from equality? Are they the same? This article defines both terms while explaining that equality (along with diversity and inclusion) is a step to achieve equity. It goes on to briefly give suggestions on how to reach equity in the workplace.




(Aug 2019 - Forbes)

  • introduction to DEI
  • defining DEI
  • defining equity and equality

Challenging the Image on Equity and Equality




(Oct 2018 - Medium)

  • defining equity and equality
  • defining DEI





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