Introducing Confluence at PUL
We began using Confluence in 2020, primarily as a documentation platform for the Alma implementation. By early 2022, we had 140 staff using the new system with more than a dozen spaces and 1,300 pages in place. In addition to documentation, Confluence is also being used for internal guidelines and policies, such as the Discovery Services Steering Group (DSSG) Approved Policies/wiki/spaces/COM/pages/1441884.
For those of you unfamiliar with the platform, following is information about it and how it complements other PUL information-sharing platforms.
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Confluence is an intranet and a wiki. It's an excellent choice for sharing documentation, policies and documents that are unlikely to change frequently. It's a good place for content that you'd like to share with colleagues outside PUL, such as our Digitization Best Practices which is designed for sharing with vendors. Confluence pages are easier to maintain than Drupal pages (and are clearly separated from our public-facing pages). Confluence pages are typically more structured and easier to find and keep track of than Google Docs.
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Is Confluence public? If yes, how do I keep non-public information private?
By default, most Spaces on our PUL Confluence are restricted to PUL staff members. Authors can choose at the page or site space level to set permissions with fine granularity. Pages on Confluence can be set to be visible to the world, only to PUL staff, only within a department, or shared with manual permissions similar to Google Docs.
How does Confluence fit into information available on our main public website(s), LibGuides, Connecting, and Google drives?
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If you will be editing content, yes (see below). However, most Select spaces/pages are viewable without having to log in (i.e. they are publicly viewable, like this page); however, most spaces/pages require login to view/edit.
How do I get a Confluence account and login?
Confluence uses Princeton Single-Sign On (SSO) for logging in, but accounts need to be set up and are limitedfirst. Please contact L-Support to request a Confluence account or a new space for your unit or project. Once your account has been created, you can login using your Princeton NetID and password, and Duo will send a push request to your mobile device.