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This is a curriculum of learning materials for strategies and behaviors for leadership, collaboration, and fostering a work culture of belonging, especially in information technology, focused on values and concepts related to diversity, equity, and inclusion (DEI).  It is a living document, with materials being reviewed and added over time by the members of the DEI Reading Group.

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ResourceDescriptionKeywords
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nameDiversity and Inclusion Efforts That Really Work.pdf
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Diversity and Inclusion Efforts that Really Work (PDF)

This article focuses on potential solutions instead of challenges to DEI efforts in organizations. While there is no one-size-fits-all solution, the article offers five evidence-based suggestions for actionable places to start in planning DEI work.

(May 2020, HBR)

  • diversity
  • inclusion
  • equity
  • evidence-based
  • bias

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Fostering a Culture of Inclusion for Employees (Video + captions)

This video provides a summary of techniques for individuals to foster a culture of inclusion at work with their colleagues and managers, including self-directed thought exercises and questions that can be used in discussion with others.

(August 2020, MediaCentral)


  • active listening
  • inclusion
  • communication
  • collaboration
  • empathy

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urlhttps://www.youtube.com/watch?v=PnwTnYE_onQ&t=2s


We Are Not a Melting Pot (Video)

This TED covers concepts of unconscious bias and the ways in which they influence harmful behavior.  It includes reflections on ways to interrupt bias and discrimination in ourselves and others.

(November 2018, ted.com)

  • unconscious bias
  • communication
  • racism
  • discrimination
  • coaching

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nameHow Black Women Describe Navigating Race and Gender in the Workplace.pdf
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How Black Women Describe Navigating Race and Gender in the Workplace (PDF)

The article focuses on a set of 10 interviews with black women in the corporate world and shares their experiences working there. It describes a pattern of low support, code switching, covering, and unfair criticism.

(March 2018, HBR)

  • covering
  • code-switching
  • diversity
  • inclusion

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nameTackling Systemic and Structural Inequities in Higher Ed IT_ A Primer on Beginnings _ EDUCAUSE Review.pdf
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Tackling Systemic and Structural Inequities in Higher Ed IT: A Primer on Beginnings (PDF)

This article from EDUCAUSE provides definitions of general DEI topics, explains why being aware of these concepts is important, and provides a list of actions individuals can take to challenge systemic and structural inequality issues.

(April 2023, EDUCAUSE)

  • introduction to DEI
  • accountability
  • inequity
  • injustice
  • systemic inequities
  • structural inequities
  • DEI primer
  • unconscious bias

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nameMajorityMenBelonging_Report2-Aug2020-CTI.pdf
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Belonging Series 2: WHAT MAJORITY MEN REALLY THINK ABOUT D&I And How to Engage Them in It (PDF)

This report (part 2 of a 4-part series) reflects on the concept of "majority" populations in the workplace (in this case, men), and how to encourage engagement in DEI efforts from persons in the "majority" role at work.  It includes exercises, personal reflections, and learning takeaways for the reader about the value of dedicated DEI work, and ways to encourage others to participate.

(August 2020, Center for Talent Innovation)

  • DEI primer
  • inequity
  • majority persons
  • bias
  • learning
  • coaching

Challenging the Image on Equity and Equality




(Oct 2018 - Medium)

  • defining equity and equality
  • defining DEI

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General Concepts

Unconscious Bias

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ResourceDescriptionKeywords
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nameAll of work_All of life.pdf
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All of work? All of life? Reconceptualizing work-life balance for the 21st century (PDF)

This article calls for a reconceptualization of work-life balance to take into account broader and more contemporary definitions of “work”
and “life” than traditional caregiving (life) and single-employer, in-person (work) situations. Broadening these categories and doing research
studies to include other aspects of life (e.g. hobbies, education, religion, culture) and work (e.g. gig and zero-contract employees, teleworkers,
self/family-employed) would allow HR administrators and organizations to align research with contemporary social/economic trends, focus on
positive impacts of work-life balance, align with organizational and governmental policies, and overall provide better work-life satisfaction for employees. 

(Aug. 2018, Human Resource Management Journal*)

*Note: Need to be signed in to Wiley Online Library with NetID to access the article online


  • work-life balance
  • situationist approach
  • subjectivist approach
  • flexible work
  • remote work
  • telework
  • gig economy
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nameRemote work and work life balance Lessons learned from the covid 19 pandemic and suggestions for HRD practitioners.pdf
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Remote work and work-life balance: Lessons learned from the covid-19 pandemic and suggestions for HRD practitioner

This article examines how the desirable image of remote work has been challenged by the involuntary nature of working from home during the COVID-19 pandemic. The authors examine literature about remote work prior to the pandemic and review 40 empirical studies examining work-life balance during the pandemic. They use the person-environment fit theory to conclude that a fit between remote workers’ expectations and the remote work environment increases work-life balance and leads to positive professional and personal outcomes, and they recommend strategies that Human Resource professionals can use to support remote work and employee work-life balance.

(Mar. 2022, Human Resource Development International*)

*Note: Need to be signed in to Routledge/Taylor and Francis with NetID to access the article online

  • remote work
  • work-from-home
  • telework
  • work-life balance
  • person-environment fit
  • ethics of care

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Remote work

ResourceDescriptionKeywords

Flexible work is feminist - and women won’t return to a system that hasn’t served them well to spare the feelings of powerful men (PDF) 

Despite the push for more in-person work (largely by men), women and other underrepresented genders have greatly benefitted from remote work and have made strides toward gender equality in the workplace. For these groups, remote work contributes to less burnout and more career advancement, as well as a greater sense of belonging, psychological safety, and fewer microaggressions. To make remote work stay, companies need to reimagine the “ideal” worker as one who has responsibilities outside of work and invest in policies that promote gender equality and improve the workplace. 

(May 2023, Forbes)


  • remote work
  • flexible work
  • hybrid work
  • career advancement
  • mommy track
  • pink collar
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Will Remote Work Undermine Diversity Efforts? (PDF)

Studies have shown that for people of color and women especially, remote work has been beneficial in terms of minimizing microaggressions, code-switching, and tending to family care. However, this article warns that companies need to be intentional about remote and hybrid work culture so that these groups do not get left out of promotion considerations due to “proximity bias” of those in the office. Remote/hybrid work can help companies meet DEI goals by diversifying applicant pools if location is not an issue. Managers can also be more intentional in supervising hybrid teams by getting training in and implementing workflows and norms so that no one gets left out and there is not a “two-tier” system of employees.   


(June 2022, Society for Human Resources Management)

  • remote work
  • hybrid work
  • proximity bias
  • microaggressions
  • intentionality
  • code-switching
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nameWhat is proximity bias_ - Future Forum.pdf
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What is proximity bias? (PDF)

This article talks about proximity bias, a tendency to favor the people we’re physically closer to, and its effects on hybrid work environments post-pandemic. The article explains the psychology behind proximity bias and gives examples in different contexts. Overall, it offers strategies to overcome proximity bias in order to create more equitable workplaces.




(Sept. 2022, Future Forum)
  • proximity bias
  • remote work
  • hybrid work
  • flexibility
  • code-switching
  • digital-first systems
  • equity

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Identities

ResourceDescriptionKeywords

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urlhttp://youtube.com/watch?v=HAIiqOG4KBU

Authenticity: Who You Are is Non-Negotiable (Video)

Description from YouTube: "Target's Chief Diversity & Inclusion Officer & Vice President of Human Resources Caroline Wanga explains why authenticity is critical for success. She shares her keys to being exactly who you are, while advancing toward senior leadership."

(April 2020, YouTube.com)

  • authenticity
  • success
  • advancement 

Kenji Yoshino: Diversity Does Not Mean Having to Choose Between Identity and Inclusion (Video + Transcript)

Yoshino argues that Diversity and Inclusion in organizations often means Diversity OR Inclusion, as people find themselves “covering” or adjusting their true identities to conform to mainstream behaviors in order to be included. A study found that 45% of straight white men reported “covering” some part of their identity at work, which puts them inside rather than outside of the inclusion paradigm. This kind of paradigm shift allows for diversity and inclusion work to move forward in organizations. 

(Big Think)

  • covering
  • passing
  • diversity and inclusion
  • identity

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Mental health

Burnout

ResourceDescriptionKeywords

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nameThe Librarians Are Not Okay - by Anne Helen Petersen.pdf
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The Librarians are Not OK (PDF)


The author describes "passion jobs" in the context of library professions, and the ways in which these sorts of jobs are at risk for burnout, exploitation of employees, and low morale long-term, and what can be done to address this.

(May 2022, SubStack)

  • burnout
  • librarianship
  • workplace morale

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Emotional Labor and Burnout: A Review of the Literature (PDF)

This article provides a breadth of research and cited articles on what burnout is, what emotional labor is, and the research that’s been done on linking the two.

(March 2018, NLM)

  • burnout
  • emotional labor

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Psychological safety

ResourceDescriptionKeywords

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nameAgile Doesn’t Work Without Psychological Safety.pdf
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Agile Doesn't Work Without Psychological Safety (PDF)

This article covers suggestions and techniques about how to enable folks to be vulnerable during the agile process.

(February 2022, HBR)


  • agile
  • vulnerability

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Psychological Safety and Learning Behavior in Work Teams (PDF)

This article aims to test the hypothesis that psychological safety in team makes learning easier or more effective, which then improves performance. To test it they surveyed and then watched a variety of teams to see how their psychological safety affecting their learning behavior. They found that learning behavior is a strong predictor of performance, that a team’s history matters in shaping psychological safety, and that psychological safety improves learning behavior.

(1999, SageJournals)

  • psychological safety
  • vulnerability
  • studies

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nameResearch_ To Excel, Diverse Teams Need Psychological Safety.pdf
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Research: To Excel, Diverse Teams Need Psychological Safety (PDF)

Diversity of perspectives on teams leads to innovation but can also slow down performance. Teams can only reap the benefits of a diversity of perspectives in their work if they operate with psychological safety (the ability to share ideas, make mistakes, raise concerns without fear of being called out or rejected for doing so). Leaders must foster a team environment of psychological safety, and here are some tactics to do so (including methods for creating a learning environment, enabling communication, etc).

(March 2022, HBR)

  • diversity
  • psychological safety
  • teams
  • communication
  • tactics

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Tools & Processes

Tools for a Manager

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ResourceDescription

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nameNavigating Identity as Part of Your Leadership Practice - CRE.pdf
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Navigating Identity as Part of Your Leadership Practice (PDF)

This article identifies concepts including identity awareness (including self awareness), code-switching, and authentic leadership.  It offers strategies for fostering a culture of inclusion around individuals' identities at work.

(June 2017, CRE)


  • inclusion
  • identity awareness
  • code-switching
  • authenticity
  • communication

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nameCare, Code, and Digital Libraries_ Embracing Critical Practice in Digital Library Communities – In the Library with the Lead Pipe.pdf
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Care, Code, and Digital Libraries: Embracing Critical Practice in Digital Library Communities (PDF)

There’s a disconnect between the people who develop digital library applications and those who use these systems. There is a large amount of care work involved in shepherding users and community members through our applications; this work needs to be built into a project’s mission and evolution as much as tech/coding work. We need communal ways of - and a greater swath of people involved in - knowing, practicing, and doing this work in order to build more inclusive applications that reflect the communities they represent.

(February 2019, In the Library with the Lead Pipe)

  • ethics of care
  • open source
  • open access
  • digital libraries
  • digital repositories
  • digital scholarship

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nameLeading with Compassion Has Research-Backed Benefits.pdf
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Leading with Compassion Has Research-Backed Benefits (PDF)

Leading with compassion (empathy linked to actions) is beneficial not just for the colleagues receiving that compassion, but also to the person practicing compassion. This compassion needs to come from an authentic place, however if so it can help reduce burnout in oneself and one’s colleagues, contribute to employee retention in a significant way, and make for a healthier workplace and team dynamic.

(February 2023, HBR)

  • compassion
  • empathy
  • belonging
  • leadership
  • relationships

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Fostering the Culture

Tactics

ResourceDescriptionKeywords

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name11 Harmful Types of Unconscious Bias and How to Interrupt Them (Blog Post) _ Catalyst.pdf
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11 Harmful Types of Unconscious Bias and How to Interrupt Them (PDF)

This brief blog post presents definitions of terms related to unconscious bias, and interrupting these patterns of behavior at work.

(January 2020, Catalyst)

  • unconscious bias
  • belonging
  • communication
  • discrimination
  • hiring

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nameRecognizing and Responding to Microaggressions at Work.pdf
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Recognizing and Responding to Microaggressions at Work (PDF)

This article provides definitions of behaviors at work considered microaggressions, the negative impacts on individuals at work who are subjected to this behavior, and recommendations for behaviors that leaders can adopt to respond when they see this behavior.

(May 2022, HBR)

  • microaggressions
  • leading by example
  • communication
  • bias
  • discrimination

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How to Intervene When You Witness a Microaggression (PDF)

This article covers definitions of microaggressions that people can face at work, especially women, focused on the findings of two studies.  It includes information from the study and presents recommendations for ways to intervene and interrupt this behavior.

(September 2022, HBR)

  • microaggressions
  • bias
  • sexism
  • discrimination
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nameour white manager centers herself in conversations about racism -- and other questions with Michelle Silverthorn — Ask a Manager.pdf
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Our White Manager Centers Herself in Conversations About Racism — and Other Questions with Michelle Silverthorn (PDF)

This is a collection of letters to the Ask a Manager advice column, and responses from Michelle Silverthorn - Best-Selling Author, Keynote Speaker, Founder & CEO of Inclusion Nation, centered around DEI topics such as interrupting discrimination at work, navigating difficult conversations about racism, and tone policing, and more.

(September 2021, Ask a Manager)

  • marginalization
  • racial equity
  • salary
  • wage gap
  • communication
  • leadership
  • racism
  • microaggressions
  • allyship
  • coaching
  • advocating for diversity in the workplace
  • fostering DEI
  • workplace culture

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namecalling out racism, supporting a Black manager, and other questions with Michelle Silverthorn — Ask a Manager.pdf
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Calling Out Racism, Supporting a Black Manager, and Other Questions with Michelle Silverthorn (PDF)

Readers of the “Ask a Manager” column, posing questions about DEI topics which are answered by Michelle Silverthorn - Best-Selling Author, Keynote Speaker, Founder & CEO of Inclusion Nation. Topics revolve about how to have conversations in the workplace including how to support underrepresented people, how to stop harmful language, and diversity in hiring.

(January 2022, Ask a Manager)

  • DEI in the workplace
  • advice about DEI situations
  • supporting DEI
  • supporting underrepresented colleagues
  • advocating for diversity in the workplace
  • fostering DEI
  • workplace culture

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Communication

Difficult Conversations

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ResourcesDescriptionsKeywords
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nameHow Supportive Leaders Approach Emotional Conversations - HBR.pdf
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How Supportive Leaders Approach Emotional Conversations (PDF)




(March 2022, HBR)


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nameWhen a Colleague is Grieving - HBR.pdf
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When a Colleague is Grieving (PDF)


(July-August 2019 - HBR)












Advocacy to Leadership

ResourceDescriptionKeywords

How to Identify — and Fix — Pay Inequality at Your Company (PDF)

Employee salaries are the largest part of any company’s budget. Pay inequality happens in many places, paying women and people of color less than white men. Companies should perform a Pay Equity Audit (PEA) on a regular basis, then adjust compensation accordingly in order to help alleviate inequalities in pay. The audit involves gathering clean data related to job titles, grades and duties, then analyzing this data with education, experience, and training. This audit will need to happen periodically, to avoid pay discrepancies later with staff turnover. Performing a PEA is “culturally imperative” and is becoming something to do in order to avoid litigation with new state laws.

 (November 2020 - HBR)

  • gender wage gap
  • race wage gap
  • wage differentials
  • equal pay for equal work
  • gender inequality
  • race inequality

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