This is a curriculum of learning materials for strategies and behaviors for leadership, collaboration, and fostering a work culture of belonging, especially in information technology, focused on values and concepts related to diversity, equity, and inclusion (DEI). It is a living document, with materials being reviewed and added over time by the members of the DEI Reading Group.
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| The Standards We Choose (Video) This podcast episode describes the concept of casuistry (unsound but perceived as “clever” reasoning to get what you want), especially around hiring and professional promotion. It gives hypothetical and specific examples of this in practice, wherein people decide who they want (or certain biased standards) first, then backfill the qualifications to justify the decision. (June 2018, Youtube.com) |
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| Verna Myers: How to overcome our biases? Walk boldly toward them (Video) The way to combat harmful biases is not to ignore them or pretend they don’t exist. Rather, the speaker suggests that we should acknowledge our biases, seek to understand them in ourselves, and lean into behaviors that will combat them. This specifically includes moving toward and getting to know people against whom we are biased, if we do so authentically and from a genuine place of wanting to be a positive force in others’ lives. (December 2014, Youtube.com) |
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| The Enduring Grip of the Gender Pay Gap (PDF) The earnings difference between men and women is a well-known and documented fact in the US. This article by the Pew Research Center links data from research studies in order to describe and explain why women earn a lower wage than men in the same categories - focusing on education levels and parenthood - but also considering race, types of occupations, and trends in the labor market. It details historical changes from 1982 through 2022 and shows a slow-down in progress for the last 20 years. (March 2023, Pew Research Center) |
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| This article shares the results and process of a study which found that professors who believed intelligence was a static property in a student resulted in significantly lower grades for minority students than those who believed students could “grow” their intelligence. Many of the professors have tenure and weren’t choosing to give lower grades. (February 2019, Science) |
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Systemic Racism
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| Black Workers Really Do Need to Be Twice as Good (PDF) Black employees tend to receive higher levels of criticism and scrutiny from their white managers and colleagues, meaning that smaller mistakes have a bigger impact on their upward mobility at work, contributes to stress and burnout, and creates an unfair disadvantage for Black employees simply by nature of their Blackness. (October 2015, The Atlantic) |
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| Systemic Racism Explained (Video) This video provides a background of redlining and the long-term impact it continues to have, as well as a quick summary of implicit biases and the result of school funding coming from property taxes. (April 2019, Youtube - Subtitles Included) |
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| What Systemic Racism Means And The Way It Harms Communities (Audio) In this interview, Ijeoma Oluo, author of So You Want To Talk About Race, discusses what systemic racism is, how it impacts society, and what one can do to try to eliminate these practices from our systems. This resource is available as an audio file and a transcript for flexibility and accessibility. (July 2020, NPR - Transcript Included) |
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Systemic Sexism
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| Interrupting Sexism at Work: What Drives Men to Interrupt or Do Nothing? (PDF) This report analyzes the reasons men respond or don't to sexism, what climates support interruption, and provides suggestions on what workplaces can do to improve. (June 25, Catalyst) |
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| Stop Telling Women They Have Imposter Syndrome (PDF) This article looks at imposter syndrome in women (emphasis on women of color but includes all women) not as an individual phenomenon, as it is typically framed, but instead as a product of systemic racism, sexism, and other biases that exist in the workplace. The takeaway is to “fix bias, not women” – leaders need to create a culture that addresses systemic racism and bias in a workplace that remains white/masculine/heteronormative. (February 2021, HBR) |
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| Why Everyone Feels Like They’re Faking It (PDF) Imposter syndrome is a more universal concept than some may know. It goes beyond self doubt and feeds on fear of being “found out.” Imposter syndrome happens more frequently when your aptitude is overestimated instead of underestimated. Imposter syndrome is also used as a way to frame systemic inequality as an individual pathology. (February 2023, New Yorker) |
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| It's Time to Break the Cycle of Female Rivalry (PDF) While women often have to battle with overpowering men in the workplace, women colleagues can also negatively impact other women co-workers. Organizations thrive when teams are diverse. Only having one woman in a division or team is not diverse. Women should champion other women to succeed instead of fighting against them. This article gives examples of how women hold back their female colleagues and gives advice on how women can empower other women in the workplace. (April 2020, HBR) |
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| Stop Using ‘Executive Presence’ as a Reason to Not Promote Women (PDF) Executive presence is used as a catch-all to represent what leaders should talk, look, and act like in such a way as to exclude women and people of color from leadership positions. (September 2022, Chief) |
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| The Enduring Grip of the Gender Pay Gap (PDF) The earnings difference between men and women is a well-known and documented fact in the US. This article by the Pew Research Center links data from research studies in order to describe and explain why women earn a lower wage than men in the same categories - focusing on education levels and parenthood - but also considering race, types of occupations, and trends in the labor market. It details historical changes from 1982 through 2022 and shows a slow-down in progress for the last 20 years. (March 2023, Pew Research) |
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Social and Economic Disparities
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| Feminism and the Future of Library Discovery (PDF) This paper discusses the various ways in which the practices of libraries and librarians influence the diversity (or lack thereof) of scholarship and information access. We examine some of the cultural biases inherent in both library classification systems and newer forms of information access like Google search algorithms, and propose ways of recognizing bias and applying feminist principles in the design of information services for scholars, particularly as libraries re-invent themselves to grapple with digital collections. (April 2015, Code4Lib Journal) |
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| Women in the Workplace study: the State of Women in Corporate America (PDF) This report focuses on how the pandemic and social issues have changed what women leaders want from their companies, including more advancement opportunities, flexibility, employee well-being, and a focus on diversity, equity, and inclusion. Women in leadership are leaving their positions at the highest rate ever because the needs mentioned above are not being met and because they are not getting promoted into leadership positions at the same rate as men. For gender equity to happen, companies need to invest more into getting women into leadership roles and retaining the women they already have by doubling down on goals, outcomes, and accountabilities for organizational change. (2022, Lean In) |
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| What’s Really Holding Women Back? (PDF) (March 2022, HBR) |
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Belonging
General
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| Belonging in the Workplace: A New Approach to Diversity and Inclusivity (PDF) This article argues that belonging, which involves a feeling of security and support where there is a sense of inclusion and identity for a member of a group, is key to creating an inclusive and positive workplace culture that values a sense of well-being and belonging for all. This involves: creating a stronger sense of community by fostering regular interactions and collaborations; making sure all employees from all groups have equal representation and voice; fostering safe, non-judgmental spaces for people to share their thoughts; and overall, establishing a sense of trust in the company's mission, vision, and leadership. |
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Work/life balance
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| All of work? All of life? Reconceptualizing work-life balance for the 21st century (PDF) (Aug. 2018, Human Resource Management Journal*) |
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| This article examines how the desirable image of remote work has been challenged by the involuntary nature of working from home during the COVID-19 pandemic. The authors examine literature about remote work prior to the pandemic and review 40 empirical studies examining work-life balance during the pandemic. They use the person-environment fit theory to conclude that a fit between remote workers’ expectations and the remote work environment increases work-life balance and leads to positive professional and personal outcomes, and they recommend strategies that Human Resource professionals can use to support remote work and employee work-life balance. (Mar. 2022, Human Resource Development International*) *Note: Need to be signed in to Routledge/Taylor and Francis with NetID to access the article online |
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Remote work
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Flexible work is feminist - and women won’t return to a system that hasn’t served them well to spare the feelings of powerful men (PDF) (May 2023, Forbes) |
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| Will Remote Work Undermine Diversity Efforts? (PDF) (June 2022, Society for Human Resources Management) |
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| What is proximity bias? (PDF) This article talks about proximity bias, a tendency to favor the people we’re physically closer to, and its effects on hybrid work environments post-pandemic. The article explains the psychology behind proximity bias and gives examples in different contexts. Overall, it offers strategies to overcome proximity bias in order to create more equitable workplaces. (Sept. 2022, Future Forum) |
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| Authenticity: Who You Are is Non-Negotiable (Video) Description from YouTube: "Target's Chief Diversity & Inclusion Officer & Vice President of Human Resources Caroline Wanga explains why authenticity is critical for success. She shares her keys to being exactly who you are, while advancing toward senior leadership." (April 2020, YouTube.com) |
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Kenji Yoshino: Diversity Does Not Mean Having to Choose Between Identity and Inclusion (Video + Transcript) Yoshino argues that Diversity and Inclusion in organizations often means Diversity OR Inclusion, as people find themselves “covering” or adjusting their true identities to conform to mainstream behaviors in order to be included. A study found that 45% of straight white men reported “covering” some part of their identity at work, which puts them inside rather than outside of the inclusion paradigm. This kind of paradigm shift allows for diversity and inclusion work to move forward in organizations. |
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| The Manager’s Guide to Inclusive Leadership — Small Habits That Make a Big Impact (PDF) This article contains an overview of tools and tactics that managers can use to promote inclusion and equity within their teams and throughout an organization, including methods for communication about difficult topics, and addressing microaggresions. |
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| Leading in a Culture of Inclusion for Managers (Video + captions) This video provides a summary of leadership techniques that foster a culture of inclusion, including self-directed thought exercises and questions that can be used in discussion with others. (August 2020, MediaCentral) |
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Tools for the Workplace
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| How to Speak Up as a Group at Work (PDF) This advice column contains tactics and for ways in which people can bring a shared concern up to those in a position of leadership in their teams and/or organizations. (Februray, 2018, Ask a Manager) |
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| 3 Types of Meetings — and How to Do Each One Well (PDF) The article goes over classifying “gatherings” as transactional, relational, or adaptive. It then goes on to describe how each can be executed and when you might want to hold that type of meeting. (September 2022, HBR) |
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Tools for Hiring
Pre-hire
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| Womenintech: Beyond Salary Negotiation Process How To Not Lose Your Head (Video and PDF Slides) This talk at Code4Lib 2017 discusses the job seeking process from interview to acceptance with an emphasis on maintaining confidence throughout in order to get what you deserve out of a job offer. Emphasis is on learning how to know what/how to negotiate, what non-monetary benefits to keep in mind, and focusing on self-care as you go through this process. (March 2017, PDF Slides; Youtube presentation, starts at 2:05:00) |
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Post-hire/Onboarding
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| Why Do Employees Quit on Their Bosses? Because They Never Get Asked These Important Questions (PDF) This article outlines an important reason why people leave their current jobs. People want to be engaged in their work, know their tasks have purpose, and want to have opportunities to learn and grow their knowledge and skill-sets. If managers are not having personal 1:1 conversations with their staff to learn project updates, discussing accomplishments, and finding learning opportunities, then staff will feel disengaged and will tend to look for other employment opportunities. (July 2017, Inc.) |
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Leading by Example
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| Navigating Identity as Part of Your Leadership Practice (PDF) This article identifies concepts including identity awareness (including self awareness), code-switching, and authentic leadership. It offers strategies for fostering a culture of inclusion around individuals' identities at work. (June 2017, CRE) |
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| Care, Code, and Digital Libraries: Embracing Critical Practice in Digital Library Communities (PDF) There’s a disconnect between the people who develop digital library applications and those who use these systems. There is a large amount of care work involved in shepherding users and community members through our applications; this work needs to be built into a project’s mission and evolution as much as tech/coding work. We need communal ways of - and a greater swath of people involved in - knowing, practicing, and doing this work in order to build more inclusive applications that reflect the communities they represent. (February 2019, In the Library with the Lead Pipe) |
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| Leading with Compassion Has Research-Backed Benefits (PDF) Leading with compassion (empathy linked to actions) is beneficial not just for the colleagues receiving that compassion, but also to the person practicing compassion. This compassion needs to come from an authentic place, however if so it can help reduce burnout in oneself and one’s colleagues, contribute to employee retention in a significant way, and make for a healthier workplace and team dynamic. (February 2023, HBR) |
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Communication
Difficult Conversations
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| How Supportive Leaders Approach Emotional Conversations (PDF) (March 2022, HBR) | |||||||
| When a Colleague is Grieving (PDF) It is important to be supportive during difficult times and make space for discussion. This Harvard Business Review article helps the reader find ways to communicate and engage with colleagues when they are grieving because of a recent death. (July-August 2019 - HBR) |
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Advocacy to Leadership
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How to Identify — and Fix — Pay Inequality at Your Company (PDF) Employee salaries are the largest part of any company’s budget. Pay inequality happens in many places, paying women and people of color less than white men. Companies should perform a Pay Equity Audit (PEA) on a regular basis, then adjust compensation accordingly in order to help alleviate inequalities in pay. The audit involves gathering clean data related to job titles, grades and duties, then analyzing this data with education, experience, and training. This audit will need to happen periodically, to avoid pay discrepancies later with staff turnover. Performing a PEA is “culturally imperative” and is becoming something to do in order to avoid litigation with new state laws. (November 2020 - HBR) |
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Respectful Language
Pronouns
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What Are Pronouns and Why They Matter This page presents the concept of pronouns and why it is important to respect and use them. It outlines behaviors that are important like not guessing at pronouns, and the harm that is done by ignoring them. (June 2022 - Pronouns.org) |
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| Best Practices for Using Pronouns in the Workplace Pronouns are an important part of a person’s identity. Using pronouns can help with a feeling of inclusion and belonging for everyone. This resource can help one understand why and how to use pronouns as well as what to do when you misgender someone. (April 2021 - ADP) |
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Pronouns are an important part of a person’s identity. Using pronouns can help with a feeling of inclusion and belonging for everyone. This resource can help one understand why and how to use pronouns as well as what to do when you misgender someone. (October 2022 - NEA Today) |
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Harmful language
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| General Principles for Reducing Bias (PDF) This article provides four principles for reducing bias when talking about people and their personal characteristics. It is supported by the inclusive language guide also from the American Psychological Association. (July 2022 - American Psychological Association) |
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| Inclusive Language Guide - Second edition (PDF) This is the American Psychological Association authored and curated language guide for writing, speaking, and educating. It contains sections with explanations of terms related to inclusion as well as harmful language and contemporary alternatives to those harmful terms. *Note this guide is long, but provides useful information on terms to avoid, why they should be avoided, and suggestions for alternative language. (2023 - American Psychological Association) |
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Engagement
Calls to Action
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| Systemic Racism in Higher Education This letter to Science is a call for faculty and staff of higher education to meaningfully engage in activities focused on ending systemic racism in higher ed. It provides a number of cited references to show the inequality faced by black, indigenous, and people of color. Further, it calls specifically for those members of higher education who are not BIPOC to do the work, as they hold the power. (Sept 2020 - Science) |
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