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| The Librarians are Not OK (PDF) The author describes "passion jobs" in the context of library professions, and the ways in which these sorts of jobs are at risk for burnout, exploitation of employees, and low morale long-term, and what can be done to address this. (SubStack) |
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| Emotional Labor and Burnout: A Review of the Literature (PDF) This article provides a breadth of research and cited articles on what burnout is, what emotional labor is, and the research that’s been done on linking the two. |
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Psychological safety
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| Agile Doesn't Work Without Psychological Safety (PDF) This article covers suggestions and techniques about how to enable folks to be vulnerable during the agile process. (HBR) |
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| Psychological Safety and Learning Behavior in Work Teams (PDF) This article aims to test the hypothesis that psychological safety in team makes learning easier or more effective, which then improves performance. To test it they surveyed and then watched a variety of teams to see how their psychological safety affecting their learning behavior. They found that learning behavior is a strong predictor of performance, that a team’s history matters in shaping psychological safety, and that psychological safety improves learning behavior. |
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| Research: To Excel, Diverse Teams Need Psychological Safety (PDF) Diversity of perspectives on teams leads to innovation but can also slow down performance. Teams can only reap the benefits of a diversity of perspectives in their work if they operate with psychological safety (the ability to share ideas, make mistakes, raise concerns without fear of being called out or rejected for doing so). Leaders must foster a team environment of psychological safety, and here are some tactics to do so (including methods for creating a learning environment, enabling communication, etc). (HBR) |
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Tools & Processes
Tools for a Manager
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